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Empowering Organizations for Change

Relational Coordination Analytics, Inc. (RCA) is a measurement and analytics company that provides action-oriented roadmaps for organizations seeking to improve their performance. With extensive knowledge and experience in the use of the RC Survey, RCA provides a comprehensive suite of measurement tools to meet the needs of a broad range of clients and stakeholders wishing to engage in positive organizational transformation.

Our offices are located at 1 Broadway in Cambridge, Massachusetts, an epicenter of entrepreneurship and innovation. Contact RCA for questions and appointments. We look forward to supporting your work!

Our Story

RCA was founded to translate into practice nearly two decades of cross-sectional research demonstrating the relationship between relational coordination and quality, efficiency, client and worker engagement outcomes across multiple industries and a range of settings.

The theory and research developed by Jody Hoffer Gittell, Professor of Management and Executive Director of the Relational Coordination Research Collaborative (RCRC) at Brandeis University, laid the foundation for development of the RC Survey 2.0, a diagnostic tool that enables positive transformation and ongoing progress monitoring for continual improvement in organizations.

RCA maintains strong connections to Brandeis University and the RCRC. Through these connections, our clients benefit from advances in the measurement and implementation science aimed at supporting innovations in the practice of relational coordination.

Our Mission

To provide analytic solutions that enable people to work better together to produce high performance outcomes in healthcare provider organizations.

Our Vision

To become the industry standard for measurement and analytics solutions that enable and support the dynamic performance of human capital in healthcare provider organizations.