Jody Hoffer Gittell, PhD
Chief Executive Officer, Co-Founder
Jody Hoffer Gittell serves as Chief Executive Officer for RC Analytics. She is also a Professor of Management at Brandeis University’s Heller School and Faculty Director of the Relational Coordination Collaborative. Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through networks of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The Relational Model of Change shows how structural, relational and work process interventions can strengthen those networks. Gittell has published dozens of scientific articles and multiple books including The Southwest Airlines Way; High Performance Healthcare; Sociology of Organizations; Transforming Relationships for High Performance; and Relational Analytics: Guidelines for Analysis and Action. Dr. Gittell currently serves on the Executive Council of the Seacoast NAACP, as Vice Chair of the Board of Trustees for Greater Seacoast Community Health, as Program Director for the Organization Development and Change Division of the Academy of Management, and as a Senator on the Brandeis University Faculty Senate. She received her PhD from the MIT Sloan School of Management.
Wale Olaleye, PhD, MBA, BPharm
Director of Consulting
Wale Olaleye, PhD, serves as Director of Consulting for RC Analytics. He is also a Pharmacist, a Human Capital Consultant for Deloitte, and a Postdoctoral Fellow at The Heller School for Social Policy and Management at Brandeis University. He received a PhD in Social Policy at The Heller School, an MBA with a focus on Health Systems Management from the Charlton College of Business at the University of Massachusetts Dartmouth, and his Pharmacy degree from the University of Ibadan Nigeria. Dr. Olaleye studied interprofessional teams at Beth Israel Lahey Medical Center in Boston where he identified workforce diversity as an impediment to effective communication and relationship building between and within teams. His dissertation focused on the use of Relational Coordination principles to uncover professional and social identity-related discrimination on health care teams.
Dr. Olaleye also serves as Co-Principal Investigator on Relating Across Differences – An Improvement Process for Clinical Units, funded by the Josiah Macy Foundation, implementing the results of his research in three U.S. health systems over a three-year period. Prior to joining the Heller School, he worked at Steward Health Care System of Massachusetts and Care New England Corporate of Rhode Island as a Hospital Manager. He has also worked as a Clinical Pharmacist at government-owned hospitals in Abuja, Nigeria. His research interests include team-based care, diversity equity and belonging, opioid policy, performance of healthcare organizations and issues related to the healthcare workforce.
Gabrielle Fernandopulle, BA
Gabrielle Fernandopulle is an experienced healthcare strategy and operations professional with a background in team leadership, project management, and strategic partnerships. She holds a B.A. in Sociology and Global Health and Health Policy from Harvard University, and her studies focused on both healthcare management and team dynamics in sport and professional contexts. She most recently led new clinic growth for a women’s health startup, Diana Health, where she successfully launched four new OBGYN clinics and adjacent labor and delivery programs with large hospital systems, managing hospital partnerships, team transitions, and complex project timelines. Prior, Gabrielle worked at Oxeon Partners, an executive search and investment firm specializing in healthcare, where she successfully managed C-suite leadership searches and built strong networks across the healthcare industry. In particular, she focused on building founding teams and cultures for innovative care-delivery models. Gabrielle has also made significant contributions as a leader in sport; she currently plays rugby at a national level while coaching youth teams and building partnerships with community organizations.
Heba Naim Ali, MBBS, MSc
Director of Operations and Data Analytics
Heba Naim Ali serves as Director of Operations and Data Analytics for RC Analytics. She is a researcher and data analyst with deep expertise in Relational Coordination (RC) and Social Network Analysis (SNA), as well as more traditional analytic methods such as econometrics. Ali is a PhD Candidate at The Heller School for Social Policy and Management, exploring the organizational and relational factors that shape service delivery and employee well-being in the context of vulnerable populations seeking to live in the community. Ali is co-author of Relational Analytics: Guidebook for Analysis and Action, and numerous scholarly articles. She serves Relational Coordination Analytics as Director of Operations and Data Analytics, offering strategic direction for the company as well as hands-on support for clients who seek to incorporate relational coordination data and insights into their improvement projects and their daily operations.
Ann Tukari, MSBA
Manager of Operations and Data Analytics
Ann Tukari serves as Manager of Operations and Data Analytics for RC Analytics. She is a data analyst and financial economist with a Master of Science in Business Analytics from Brandeis International Business School and a Bachelor’s in Financial Economics from Methodist University, North Carolina. She has conducted data analytics research for State Street Associates, the portfolio management research team, and worked as a Senior Analyst at a management consulting firm, delivering strategic insights to improve client outcomes for emerging markets. Tukari has also participated as an exhibitor at the High Point Trade Market, showcasing sustainable products for a foreign brand entering the U.S. market through Interlink Importers Inclusion (I3). Her experience includes an internship as a business consultant, where she provided data-driven recommendations. As Manager of Operations and Data Analytics, Tukari leverages her expertise to guide clients in integrating data insights into their operations for enhanced performance. Fluent in Arabic and English, she brings a global perspective, backed by her international education at the United World Colleges of Dilijan in Armenia.