See the relationships that are driving outcomes – and opportunities for improvement.
Build relationships of shared goals, shared knowledge, and mutual respect.
With a particular focus on quality, efficiency, well-being, learning and innovation.
See the relationships that are driving performance, and opportunities for improvement.
Build relationships of shared goals, shared knowledge, and mutual respect.
With a particular focus on quality, efficiency, well-being, learning and innovation.
RCA was founded in 2013 by Dr. Jody Hoffer Gittell, Dr. Saleema Moore and Dr. Stanley Wallack to translate into practice several decades of research demonstrating the relationship between relational coordination and quality, efficiency, client and worker performance outcomes across diverse industry and country contexts.
The theory and research developed by Dr. Gittell, Professor of Management and Faculty Director of the Relational Coordination Collaborative at Brandeis University’s Heller School, laid the foundation for developing the RC Survey and the Relational Model of Change to support positive change and ongoing performance monitoring for organizations.
RCA was founded in 2013 by Dr. Jody Hoffer Gittell, Dr. Saleema Moore and Dr. Stanley Wallack to translate into practice several decades of research demonstrating the relationship between relational coordination and quality, efficiency, client and worker performance outcomes across diverse industry and country contexts.
The theory and research developed by Dr. Gittell, Professor of Management and Faculty Director of the Relational Coordination Collaborative at Brandeis University’s Heller School, laid the foundation for developing the RC Survey and the Relational Model of Change to support positive change and ongoing performance monitoring for organizations.
RCA maintains strong connections with the Relational Coordination Collaborative, a global network of researchers and practitioners with a home base at The Heller School at Brandeis University. Through these connections, RCA clients benefit from advances in measurement and implementation science aimed at supporting innovations in the practice of relational coordination.