Jody Hoffer Gittell serves as Chief Executive Officer for RC Analytics. She is also a Professor of Management at Brandeis University’s Heller School and Faculty Director of the Relational Coordination Collaborative. Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through networks of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The Relational Model of Change shows how structural, relational and work process interventions can strengthen those networks. Gittell has published dozens of scientific articles and multiple books including The Southwest Airlines Way; High Performance Healthcare; Sociology of Organizations; Transforming Relationships for High Performance; and Relational Analytics: Guidelines for Analysis and Action. Dr. Gittell currently serves on the Executive Council of the Seacoast NAACP, as Vice Chair of the Board of Trustees for Greater Seacoast Community Health, as Program Director for the Organization Development and Change Division of the Academy of Management, and as Senator on the Brandeis University Faculty Senate. She received her PhD from the MIT Sloan School of Management.
Wale Olaleye serves as Director of Consulting for RC Analytics. He is a Pharmacist with an MBA in healthcare management and a PhD in Health Policy and Management. He brings a wealth of industry/sector knowledge with over 10 years of internal and external healthcare consulting experience working with large health systems in Massachusetts and Rhode Island, as well as with one of the big 4 and boutique healthcare consulting firms. He has led and supported transformation programs in hospital systems, insurance, pharmaceutical, biotechnology and within government health agencies across 3 continents. He is experienced at leading change at multiple levels from top leadership to the front lines.
Gabrielle Fernandopulle, Director of Sales and Marketing, brings expertise in the relationships side of healthcare and specifically agile, early-stage company experience. She began her career working closely with early stage through PE-backed healthcare businesses in recruiting key executives during crucial moments of change and driving complex client and candidate relationships. Key clients and investors included Rubicon Founders, Redesign Health (venture studio), Author Health (General Atlantic, Humana, and Flare Capital), Welbe Health (General Atlantic), Equality Health (General Atlantic), and more. Most recently, Gabrielle served as Senior Implementations Manager at Diana Health, a network of modern women’s health practices. She came into the business and quickly rose to lead all new clinic launches – joining the company late in their Series A with three TN clinics, and since then growing it through their Series B ($34M backed by Norwest Venture Partners, .406 Ventures, LRVHealth, and AlleyCorp) to seven clinics across TN, FL, and TX. Her responsibilities included direct ownership of hospital leadership team relationship management, practice transition change management (medical record transfers, scheduling, patient communications, team management), team hiring, and coordinating clinic procurement and space improvements. In this role, successfully launched three clinics (both de novo and acquisition) in partnership with major health systems (each with multiple physicians and nurse midwives) in Tallahassee, FL (HCA), Orange City, FL (AdventHealth), and Allen, TX (Texas Health Resources).
Heba Ali, Director of Operations and Analytics, is a physician with a PhD in Health Policy and Management and a Master of Science in International Health Policy and Management. She also holds degrees in Epidemiology, Medical Statistics, and Cost-Effectiveness Analysis. With 15 years of experience in healthcare research and over eight years supporting health systems through relational coordination data analytics, Dr. Ali is a seasoned researcher and data analyst with deep expertise in Relational Coordination (RC) and Social Network Analysis (SNA). Her work explores the organizational and relational factors that shape service delivery and employee well-being, with a particular focus on vulnerable populations such as people with disabilities seeking to live in the community. She is also the co-author of Relational Analytics: Guidebook for Analysis and Action and numerous scholarly articles. In her role at Relational Coordination Analytics, she provides strategic direction for the company as well as hands-on support for clients looking to incorporate RC data and insights into their improvement projects and daily operations.
Ann Tukari, Manager of Operations and Analytics, brings expertise in business analytics, financial strategy, and operational efficiency. She has a strong background in data-driven decision-making, U.S. government financing programs (EXIM Bank, SBA), international trade finance, and risk analysis. Previously, Ann served as Communications and Memberships Director at Relational Coordination Collaborative (RCC), where she managed client engagement, membership relations, and strategic communications to foster collaboration within the RC community. Ann began her career as a Senior Analyst at Interlink Capital Strategies (ICS), she conducted credit write-ups, EXIM loan eligibility assessments, and risk analysis, and loan repayment forecasting to mitigate financial risks. Additionally, as part of ICS’s Interlink Importers Inclusion (I3) initiative, which supports foreign companies entering the U.S. market, Ann represented a foreign brand at the High Point Trade Market, helping to showcase its products and successfully secured a supplier contract with a major industry retailer. Ann also contributed to a data analytics research project with State Street Associates, where she analyzed macroeconomic factors affecting the stock market and applied machine learning models to forecast market behavior.
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